Privacy Policy

Last Updated: April 12, 2026

Welcome to Canadian Drapery Design (canadiandraperydesign.ca). Operating as a premier custom drapery workroom based in Bolton, Ontario, we are committed to protecting your privacy and ensuring that your personal information is handled safely, securely, and in accordance with Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).

This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or engage our bespoke window treatment services.

1. Information We Collect

To provide you with our "from initial measurements to the final stitch" services, we may collect the following types of information:

• Personal Identification Information: Name, email address, phone number (e.g., 416-787-8555), billing address, and installation address in Bolton or the Greater Toronto Area (GTA).
• Project Details: Window measurements, fabric preferences, interior photos (if provided by you for consultation), and design specifications for your motorized or custom drapery projects.
• Technical Data: IP address, browser type, device information, and website usage data collected through cookies to help us improve our website's performance and SEO.

2. How We Use Your Information

We use the collected data for the following essential business purposes:

• To provide accurate quotes and consultations for custom and motorized drapery projects.
• To schedule on-site measurements, workroom production, and final installations.
• To communicate with you regarding your project status, invoicing, and customer support.
• To improve our website's user experience and analyze local traffic trends in the Ontario market.

3. Information Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. We may only share your information with trusted third parties in the following scenarios:

• Service Providers: Trusted third-party installers or delivery personnel contracted by Canadian Drapery Design, who are bound by confidentiality agreements.
• Legal Requirements: If required by law, subpoena, or to protect the rights, property, and safety of Canadian Drapery Design, our clients, or others.

4. Data Security

We implement robust, industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. Our website uses SSL encryption to ensure that any data transmitted via our contact forms remains secure.

5. Cookies and Tracking Technologies

Our website uses cookies to enhance your browsing experience. Cookies are small files placed on your device that help us understand how you interact with our site. You can choose to disable cookies through your browser settings; however, doing so may affect the functionality of certain website features.

6. Your Privacy Rights

As a Canadian resident, you have the right to:

• Request access to the personal information we hold about you.
• Request corrections to any inaccurate or incomplete information.
• Request the deletion of your personal information, subject to our legal and tax retention obligations.

7. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or how your data is handled at our Bolton workroom, please contact us: